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The post Kairali Ayurvedic Group appoints Anoop Vijayaraj as general manager appeared first on TD (Travel Daily Media) Travel Daily.

Anoop Vijayaraj has been appointed as general manager for Kairali – The Ayurvedic Healing Village, Palakkad. A seasoned Hospitality professional Anoop Vijayaraj has over 20 years of experience in the national and international hospitality industry.

From ensuring high guest satisfaction ratings to achieving sales targets, Anoop has always excelled in the field. He holds a Bachelor’s in Hotel Management from Himalaya Educational Institute of Management & Technology as well as Diploma’s in Hotel Management and American Hospitality & Lodging Association from Oriental School of Hotel Management

Anoop will oversee operations at Kairali – The Ayurvedic Healing Village, Palakkad, a unique over 60 Acre wellness retreat with NABH certification. Welcoming him to the Group Abhilash K Ramesh, ex. director Kairali Ayurvedic Group said “Thanks to his diversified multi-cultural background in the hotel sector, Vijayaraj has in-depth industry insight and knowledge and exceptional experience in handling the Indian market. Moreover, his innate ability to innovate and insights into the dynamic rural landscape will aid Kairali-The Ayurvedic Healing Village in exploring new avenues in the future and ensuring that we grow and expand continuously”.

Prior to onboarding the leadership team at Kairali Ayurvedic Group, he worked as a Consultant General Manager & Resort Manager at Kimmane Golf Resort & Munjoh Ocean Resort in Karnataka & Andaman Nicobar Islands.

Anoop Vijayaraj started his career in The Leela Kempinski Hotel & Beach Resort. He has also worked at the Taj Green Cove. After that, he relocated to Ras Al Khaimah, United Arab Emirates, overseeing strategic positions with the Al Hamra Fort Hotel & Beach Resort. In 2015, he returned to the country as General Manager, Tree of Life Hotels & Resort, Udaipur & Alappuzha. After this, he worked with leading Hospitality groups, where he played a crucial role in setting new standards for the resort.

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The post Now fly Bangkok – Taipei via Thai Vietjet with fares starting from USD 99 appeared first on TD (Travel Daily Media) Travel Daily.

The Low-cost Carrier Vietjet celebrates the inaugural flight of its new international service connecting Bangkok and Taipei. Flight VZ562 from Bangkok to Taipei, will depart at 09:55 and arrive at 14:40. It will operate on Thursday. Flight VZ563 from Taipei to Bangkok, this will depart at 15:40 and arrive at 18:25. It will also operate on Thursday. The flight duration is 3 hours 45 minutes.

Woranate Laprabang the chief executive officer of Thai Vietjet, says, “We are delighted to launch another new international flight service, which connects Bangkok with the beautiful city of Taipei, one of the top destinations for Thai travellers, not long after the Covid-19 pandemic has been put under better control.  Today, international tourism is rapidly rebounding. Thai Vietjet is proactively expanding our network to various major destinations in the Asia-Pacific region, providing international travellers with excellent, hospitable, but affordable service, as well as with the highest level of safety throughout their journeys. This would definitely help bring back travellers to both sides also, positively contributing to the tourism recovery.”

At the start, due to limited capacity quota in Taiwan, the new international service from Bangkok to Taipei will operate one flight a week on every Thursday, with more frequency to be added subject to the region’s ease of travel restriction.

To celebrate the inauguration of the new international service, the airline is also launching a special promotion – Deluxe Super Sale – offering special deluxe fares starting from USD 99 (THB 3,499) (inclusive of taxes, fees, and surcharges) for traveling on Thai Vietjet’s new international service between Bangkok (Suvarnabhumi) – Taipei (Taoyuan). The special deluxe service includes 20 kg of checked baggage, free seat selection, priority check-in and flexibility with unlimited flight changes at no charge. This special promotion is available for booking from 25 – 31 August 2022, with a travel period from September 15, 2022 – March 25, 2023 (terms and conditions applied).

In addition, to mark the inaugural flight between Bangkok and Taipei, Thai Vietjet has teamed up with AIS 5G, which is the number 1 digital life service provider in Thailand, offering seamless communication services, including access to the most wide-ranging and reliable networks throughout the world. AIS 5G is offering all passengers on the inaugural flight a SIM2Fly 5G Asia-Australia Pack Roaming Sim Card to access this world-renowned network for just 399 baht. The sim offers roaming services in a total of 32 countries and, most importantly, the SIM2Fly 5G card offers 5G services abroad, too.

Currently, passengers entering Thailand are no longer required to possess a certificate of testing for a negative COVID-19 result prior to entering the country or upon arrival. Passengers are also not required to quarantine upon arrival due to the removal of the ‘Test & Go’ scheme from 1 May 2022.

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The post Luxury hotels show 40 % increase in direct revenue with onejourney appeared first on TD (Travel Daily Media) Travel Daily.

Developed and powered by hotel technology business Journey Hospitality, the ecommerce platform, onejourney has been deployed across 30 leading luxury hotel websites. These include Seaham Hall, Grantley Hall, Callow Hall Hotel – Wildhive, and The Elms. A further 57 luxury hotels and resorts worldwide are scheduled to benefit from onejourney’s unified shopping experience by the end of Q3 2022.

The ecommerce platform caters for the consumer growth in ‘on-demand’ and ‘personalised’ services, with guests able to customise their own stay by booking rooms, spa, dining and retail products in a single shopping basket. On average, onejourney’s hotel clients have experienced a 25% reduction in inbound calls, saving under-resourced operational teams time on administrative tasks. The platform also doubled conversion rates, and facilitated the first multi-product online bookings, accounting for 30% of online orders.

The CEO of Journey Hospitality Simon Bullingham says, “Guest experience starts on the screen of a device, not at the gates of a property. Aspiring hotels have recognised this and have come to us to revolutionise their online point-of-sale to drive their conversion. Consumers demand choice, flexibility and services that value their time. We developed onejourney with guest expectations at its heart, working with live inventory basket functionality and one single check-out.”

Seaham Hall increased transaction volume by 38% with its average order up by over 58%. Ross Grieve the Managing Director says: “Booking online was not a seamless experience for the customer as customers could not book several different aspects of their stay. With onejourney, we are able to target our guests to encourage them to book direct and increase their spend online. It’s completely revolutionised our online business at Seaham Hall.” 

Amanda Jennings, Spa Manager of Seaham Hall says: “We had been trying for years to get the spa online, on a platform that works for both the business and the guest. onejourney has taken a huge amount of pressure off a very busy operation, both internally in back of house and also front of house… It’s elevated the guest journey to the next level.”

The Elms in Worcestershire increased room revenue 108% YoY, with 34% of all bookings benefitting from multi-product orders. “Since launching with onejourney we’ve improved our online conversion and increased our average order value. Over a third of our orders are now multi-product, driving our direct revenue. onejourney has been a game changer for us,” says Mark Bevan the Managing Director, The Elms.

In an industry besieged with staff shortages, high guest expectations and an always-on consumer, hotels need to provide an exceptional online guest experience. By thinking holistically as a retailer and utilising onejourney, hotels are able to surface more products and provide guests with an intuitive digital journey, encouraging the purchase of more products and higher valued experiences.

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The post Centara Grand Mirage Beach Resort Pattaya launches Adventure Park appeared first on TD (Travel Daily Media) Travel Daily.

Centara Hotels & Resorts has officially launched The Lost World Adventure Land attraction at Centara Grand Mirage Beach Resort Pattaya.

“Centara Grand Mirage Beach Resort Pattaya is already one of the most famous family themed resorts in Thailand and Asia, and with the addition of The Lost World Adventure Land attraction, we are proud to offer guests an enhanced experience to share happy, memorable moments with their families,” says David Good, the executive vice president – hotel operations, Centara Hotels & Resorts.

Nestled against the jungle waterpark at Centara Grand Mirage Beach Resort Pattaya, The Lost World Adventure Land invites guests to let their imagination soar as they fly through the air with SkyRider, dipping and swooping along the aerial course. Kids and their parents can also face their fears at SkyTrail and navigate their way across a choice of two obstacle courses in the sky.

“We are excited to add the Lost World Adventure Land to our unique family experiences, which already include a Kids’ Club with separate zones for younger guests of difference ages, and the Zulu Family Lounge for guests travelling with children under the age of 15. The addition of a new family themed attraction further amplifies our resort’s appeal to travellers of all ages,” says Wayne Duberly, the area general manager, Centara Grand Mirage Beach Resort Pattaya.

The outdoor play area also features an expansive three-level playground complete with slides, trampolines, raft game with a moving raft, playground tower, and a digging pit where young archaeologists can excavate dinosaur bones.

A relaxation area for adults allows parents to enjoy a view of the action zones while kids play safely under the watchful eye of dedicated playground supervisors.

In addition to providing action for younger guests, a range of activities inspires kids to use their imagination while providing fun learning experiences. Children are invited to unleash their creativity in the indoor zone, which features a sprawling arts and crafts area. Kids can become a junior chef for the day and learn the basics of baking and decorating in lively cooking classes led by the resort’s chef team at the cooking studio.

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